Alexa for the Enterprise? Not Yet, but It’s Coming

  • People are doing more talking and less typing. I often overhear strangers who prefer speaking over texting say things like, “Thanks Tom exclamation point. See you tonight smiley face.” Speaking texts and Google searches will just be the tip of the iceberg.
  • Speech recognition continues to improve. The success rate of Siri, Alexa, and Google Voice to correctly understand what you are saying is rising. It’s just a matter of time before voice input technologies make perfect sense out of complex, jargon-laden enterprise IT phrases.
  • The demand is there. Alexa-powered devices are already being tested in the enterprise for innocuous tasks. Forward-thinking companies are using them as assistants for meeting connection and collaboration activities or are making voice commands to search meeting notes. In the days to come, these uses will expand as work is also being done to integrate Alexa with key business systems like Salesforce and Workday.

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Adaptiva

Adaptiva

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Inventors of the world’s first smart-scaling systems management technology for enterprise IT professionals. www.adaptiva.com